Education

Bachelor of Arts Degree

University of Melbourne 1993

  • Anthropology
  • Philosophy
  • History
  • Politics
  • English

Graduate Diploma in Computing Studies

Royal Melbourne Institute of Technology 1998

  • Networking
  • Advanced Programming in C
  • Object-Oriented Programming C++
  • Project Management
  • Database Systems
  • Data Communications and Networks

Professional Certifications

  • Microsoft Certified Systems Engineer (MCSE) – ID# 1668224
  • MCP+I – Microsoft Certified Professional + Internet
  • Cisco Certified Network Associate (CCNA) – ID# CSCO10100721 
  • ITIL Foundation Certificate
  • ITIL Practitioner Certificate – Support and Restore
  • Introduction to Project Management – PMBOK, George Washington University School of Business

Technical Training

  • System Administration for Microsoft SQL Server 7.0 (832B)
  • Installing and Configuring Microsoft Windows 2000 File, Print, and Web Servers (1594A)
  • NetWare 4.11 Administration (520)
  • NetWare 4.11 Installation and Configuration Workshop (804)
  • NetWare 4.11 Design and Implementation (532)
  • NetWare 4.11 Advanced Administration (525)
  • Networking Technologies (200)
  • Service and Support (801)
  • Cisco Systems Networking Academy Program Certificate, Box Hill TAFE
  • Introduction to Firewall 1 – Check Point Certified Security Administrator
  • Advanced Firewall 1 – Check Point Certified Security Engineer
  • ITIL Foundation course
  • ITIL Practitioner support and restore course
  • Microsoft Project 2007 Foundation and Intermediate

​Corporate Training

  • Introduction to Foreign Exchange
  • Conducting Effective appraisals
  • Overview of Investment Banking
  • Effective Presentation Skills
  • Managing Business Relationships
  • A 3D Perspective to IT Service Excellence
  • Managing People and Teams
  • The art of coaching
  • The art of motivating others